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Terms & Conditions

Acceptance of Terms

By accessing and using the Valentina website ("Website"), you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service.

Description of Services

Valentina Hair Concept provides a marketing website featuring information about our hair salon services, styling tips through our blog, contact capabilities, and promotional offers. This is not an e-commerce platform.

Marketing Website

Information about our hair salon, services, team, and location.

Hair Care Blog

Educational content, styling tips, and hair care advice.

Contact Forms

Communication tools to reach our salon and book appointments.

Promotional Content

Special offers, gift card information, and referral programs.

User Obligations and Acceptable Use

By using our website, you agree to the following obligations:

Contact Form Usage

  • Provide accurate and truthful information
  • Use forms only for legitimate salon inquiries
  • Do not submit multiple duplicate requests
  • Respect our response times and business hours

Prohibited Activities

  • Spamming our contact forms or email systems
  • Attempting to hack, disrupt, or misuse our website
  • Posting or submitting inappropriate, offensive, or illegal content
  • Using automated systems to access our website
  • Misrepresenting your identity or affiliation
  • Violating any applicable laws or regulations

Violation of these terms may result in immediate termination of your access to our website and potential legal action.

Intellectual Property Rights

All content on this website is owned by or licensed to Valentina and is protected by copyright, trademark, and other intellectual property laws.

Our Intellectual Property Includes

  • Website design, layout, and user interface
  • Logo, branding, and salon imagery
  • Blog content, articles, and styling guides
  • Photography and client transformation images
  • Service descriptions and pricing information
  • Marketing materials and promotional content

You May Not

  • Copy, reproduce, or distribute our content without permission
  • Use our logo or branding for commercial purposes
  • Republish our blog content on other platforms
  • Download or use our photography without authorization
  • Create derivative works based on our content

For licensing inquiries or permission requests, please contact us directly.

Content and Blog Disclaimer

While we strive to provide accurate and helpful information, we make no warranties about the completeness, reliability, or accuracy of our content.

Hair Care Blog Content

Our blog provides general hair care tips and styling advice for informational purposes only.

  • Content should not replace professional hair consultation
  • Results may vary based on individual hair type and condition
  • We are not responsible for any adverse reactions from following our advice
  • Always patch test products and consult professionals for major changes
  • Third-party product recommendations are opinions, not endorsements

Professional Advice

For specific hair concerns, allergies, or chemical treatments, always consult with a qualified hair professional.

Third-Party Services

Our website integrates with various third-party services to enhance functionality and user experience:

Analytics Services

Google Analytics for website traffic analysis and user behavior insights.

Email Systems

Email service providers for contact form processing and newsletter communications.

Cookie Management

Cookie consent tools and preference management systems.

Hosting & CDN

Website hosting services and content delivery networks for optimal performance.

We are not responsible for the privacy practices or content of these third-party services. Please review their terms and privacy policies.

Promotions and Special Offers

Our website may feature special promotions, discounts, and limited-time offers.

Promotional Terms

  • Offers are subject to availability and salon capacity
  • Promotional terms and expiration dates apply
  • Cannot be combined with other offers unless specified
  • New client discounts apply to first-time visitors only
  • Management reserves the right to refuse service

We reserve the right to modify, suspend, or terminate any promotion at any time without prior notice.

Gift Cards and Vouchers

Gift card information and booking details may be featured on our website.

Validity Period

Gift cards are valid for 12 months from the date of purchase unless otherwise specified.

Redemption Process

Gift cards must be redeemed by appointment booking and cannot be used for online purchases.

Transferability

Gift cards are transferable but cannot be exchanged for cash value.

Refund Policy

Gift cards are non-refundable except where required by law.

Client Referral Program

We may offer referral incentives for clients who recommend our services to others.

Referral Program Rules

  • Referral rewards apply when referred clients complete their first service
  • Both referrer and referee must be new or existing clients in good standing
  • Referral rewards cannot be combined with other promotional offers
  • Rewards are applied as service credits, not cash payments
  • Program terms may change with reasonable notice

Referral program participation is voluntary and subject to our discretion.

Limitation of Liability

To the fullest extent permitted by law, Valentina shall not be liable for any damages arising from your use of this website.

We Are Not Liable For

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Website downtime, technical issues, or service interruptions
  • Actions taken based on blog content or general advice
  • Third-party service failures or data breaches
  • Any damages exceeding the amount paid for services

Indemnification

You agree to indemnify and hold harmless Valentina from any claims, damages, or expenses arising from your use of the website, violation of these terms, or infringement of any rights of another party.

Termination

We may terminate or suspend your access to our website immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Upon termination, your right to use the website will cease immediately.

Governing Law

These Terms shall be interpreted and governed by the laws of Portugal, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Lisbon, Portugal.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the website.

Your continued use of the website after any changes constitutes acceptance of the new Terms.

Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Valentina

Email: valentinahaircut@gmail.com

Phone: +351 930418141

Address: Rua Correia Teles 55A, 1350-094 Lisboa, Portugal